Shipping & Return Policy

Shipping Policy:

Thank you for visiting and shopping at www.trubodyshape.com Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time:

All orders are processed within 2 - 3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates:

Shipping charges for your order will be calculated and displayed at checkout. * Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.

Shipment Addresses:

Please make sure your shipping address is correct upon checkout. If you notice that the address is wrong after checkout, please email us at: info@trubodyshape.com

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes:

www.trubodyshape.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

www.trubodyshape.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

We do ship outside the U.S.

Returns Policy:

Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please see our Refund Policy for more information.

RETURN AND REFUND POLICY:

Return & Refund Policy:

Thanks for shopping at www.trubodyshape.com

If you are not entirely satisfied with your purchase, we're here to help.

Returns:

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

If you have any questions on how to return your item to us, contact us at www.trubodyshape.com